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TERMS & CONDITIONS

CUSTOMER CARE

  1. Shipping and Delivery: We offer reliable shipping and delivery options to ensure that your orders reach you on time and in perfect condition. You will receive a tracking number as soon as your order ships, and we will keep you updated throughout the delivery process.

  2. Returns and Refunds: If your product got damaged during shipping, we offer easy returns and refunds. Simply contact our customer service team, and we will guide you through the process.

  3. Quality Guarantee: We are committed to providing high-quality home decor products that are made to last. If you encounter any issues with the quality of our products, please let us know and we will do our best to make it right.

  4. Customer Support: Our friendly and knowledgeable customer support team is available to assist you with any questions or concerns you may have. You can reach us via email or phone during our business hours.

  5. Custom Orders: If you are looking for a specific home decor product that we don't currently offer, please reach out to us and we will work with you to create a custom order that meets your needs.

  6. Eco-Friendly and Sustainable: We are committed to offering eco-friendly and sustainable home decor products whenever possible. We strive to minimize our environmental impact and promote sustainable practices throughout our business.

Privacy & Safety

PRIVACY & SAFETY

At Meliora decor, we value and respect your privacy. This privacy policy outlines how we collect, use, and protect your personal information.

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1. Information Collection: We may collect personal information from you, such as your name, email address, shipping address, and payment information when you make a purchase from our website or sign up for our newsletter.

2. Information Use: We use your personal information to process your orders, communicate with you about your orders and our products, and to send you marketing communications if you have opted in to receive them. We will never sell or share your personal information with third parties for their own marketing purposes.

3. Data Protection: We take data protection seriously and have implemented physical, electronic, and procedural safeguards to protect your personal information. However, no data transmission over the internet or electronic storage can be completely secure, so we cannot guarantee the absolute security of your personal information.

4. Cookies: Our website uses cookies to improve your browsing experience and to collect information about how you use our site. You can disable cookies in your browser settings, but please note that some features of our website may not function properly if cookies are disabled.

5. Contact Us: If you have any questions or concerns about our privacy policy, please contact us at +91 9599123374. We may update this privacy policy from time to time, so please check back periodically for any changes.

WHOLESALE INQUIRIES

If you are interested in wholesale purchases, please email us at decormeliora@gmail.com with the subject line "Wholesale Inquiry." In your email, please include your name, business name, location, and a brief description of your business. We will respond to your inquiry within 2-3 business days with our wholesale pricing and policies. Thank you for your interest in our products.

PAYMENT METHODS

  • Credit / Debit Cards

  • PAYPAL

  • Offline Payments

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